On-Site Services

Now Available at Tech Castle!

By popular demand, we are adding additional service options available through Tech Castle! We are excited to announce the start of In-Home Services. Below you will find our most commonly requested services. You can sign up for these services by clicking on the hyperlink below. Once you request a service booking, a representative from our company will contact you to get details and confirm your appointment!

Please be aware that your requested appointment time is a 3-hour window starting at the time you selected.

Please feel free to contact us through Facebook messenger or email, or contact us directly by phone @ 859-282-4982 with any questions!

SERVICE RATE
ON-SITE TRIP FEE $75 (5 mile radius)
  $100 (6-10 mile radius)
DEVICE DIAGNOSTICS & SERVICES RATE
QUICK FIX (ALL JOBS LESS THAN 20MINS.) $49.99*
HOURLY RATE (ALL JOBS MORE THAN 20MINS.) $99.99*
*Due to the technicality of some repairs, hourly rates may change, if this is the case, you will be notified in writing before service begins. Minimum charge for on-site service is $124.99. Not all repairs are eligible for on site service.
OTHER SERVICES RATE
NEW PC SETUP $74.99*
NEW PC SETUP W/ DATA TRANSFER (UP TO 100GB) Hourly Rate*
BASIC SOFTWARE INSTALLATION (UP TO 3 PIECES) Hourly Rate*
COMPLEX SOFTWARE SETUP (QUICKBOOKS, ETC.) $74.99/piece*
PRINTER SETUP OR TROUBLESHOOTING Starting at $54.99*
VIRUS & SPYWARE REMOVAL $99.99*
PC OPTIMIZATION & TUNE-UP $99.99*
WI-FI, MESH NETWORK, OR TROUBLESHOOTING Starting at $74.99*
DATA BACKUP AND/OR TRANSFER Starting at $99.99*
OS INSTALL OR RE-INSTALL $74.99*
*These rates are in addition to the trip charge. We are not accepting any form of payment other than credit cards for these services.
Store Info
Tech Castle is a place to buy and service a wide variety of tech gear in the Greater Cincinnati and Northern Kentucky region. From Computers to phones to drones, we fix it all. Looking for some new gadgets? We add new, interesting items every day so you’ll want to stop by frequently to catch the hottest tech in Northern KY. Serving Covington, Ft Mitchell, Latonia, Erlanger, Ft Wright, Florence, Highland Heights, Cincinnati and more.
Contact Info
Old Johnny’s Toys Location:
4314 Boron Dr, Covington, KY
Give Us a Call:
859-282-4982
Send and Email:
sales@techcastle.com
Store Hours
M-F: 8 am to 6 pm
SAT: 10 am to 3 pm
SUN: Closed

More Info
Careers & Employment
Warranty Info