Tech Castle’s Re-Opening Plans following COVID-19 Pandemic

Tech Castle’s Re-Opening Plans following COVID-19 Pandemic

Beginning Monday, April 20th, Tech Castle will resume business with the following restrictions in place:

  1. Curbside Pickup Only. Our sales floor is still closed to the public. To talk to a knowledgeable staff member and/or to arrange a purchase call the store at 859-282-4982. If you’d rather message us, feel free to do so on our Facebook page, or email sales@techcastle.com.
  2. Limited Hours: Monday-Friday 8AM-6PM, Closed Saturday and Sunday
  3. Limited Service: Service drop-offs for repairs will be limited to existing customers only until further notice. Please call ahead prior to arriving at the store to allow us to effectively process your service ticket and diagnose your device in a manner that is safe for all parties involved.

Please be patient with us during this transitional period. We are short-staffed and may take longer than usual to return messages, phone calls, or to process device repairs.

We have also transitioned to a new Point of Sale and Service System, so don’t be surprised if we ask you for your cell number or email address! This allows us to provide you with email and text updates on your device’s service progress.

Tech Castle will re-open for normal business on Wednesday, May 20th. Hours will return to normal. Monday-Friday 8AM-6PM, Saturday 10AM-3PM, Closed Sunday.

We hope to see you soon!

Tech Castle Management